By request, the site is not in the search, but in the pictures it is in the first place

#1
Hello everyone! After the December update, one of the sites flew into the trash can, I sit and wonder why.
I found one interesting point, with a specific request, there is no site in the search at all (although everything is fine and good in the search console, they say there is, do not be alarmed), but there are all competitors who are brazenly tying content.
And my site is only in the first place in the pictures for this request. I went through specific 20 requests and the situation is similar everywhere. This is normal? Has anyone encountered this? Or does Google just have an update based on pictures?