Every time one of our customers sends a captcha to our server it’s immediately distributed to one of you. If captcha is not loading that means only that there’s more workers available than captchas sent by customers. And you just have to wait a little bit.
Usually we have more captchas on weekdays starting from 3PM GMT because many of our customers are in the US and they start their work on this time. We can’t speed it up, it’s not a speed issue, it happens because we don’t have a captcha for you at the moment.